Agency Tools

Please note! The Food Bank’s operating hours have changed to: Mon. – Friday 8 a.m. to 4 p.m.

Interested in becoming a Food Bank partner agency?

Thank you for your interest in becoming a Hunger Relief Partner with Food Bank of the Albemarle. Please review the requirements and process for becoming and maintaining membership outlined below: 

Minimum Requirements for all partners: 

  • Organizations must be a recognized charity with a feeding program serving the needy, ill and infants.
  • Organizations must be a 501 (c) 3 not-for-profit, tax-exempt organization, with a determination letter from IRS, an accredited church or be part of a nutrition, education or service program operated by the city, county or state.
  • There must be a need for a hunger relief program in your area.
  • Agencies will not engage in discrimination in the provision of service against any person based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity.
  • Organization must have appropriate physical capacity to receive and distribution food.
  • Organization must have adequate staff or volunteers to support the hunger relief program.
  • Organizations must have a budget to support the hunger relief program.
  • Organization must have a board of directors.

Ready to apply? click here to submit an online application. 

Application Review & Follow-up: All applications are reviewed within 10 business days from date of submission. Once the application is reviewed, an FBA Agency Relations Manager will contact the organization to share the status of the application. Approved organizations will be asked to submit information on required documentation.

  • After an organization submits the required documentation, an FBA staff member will contact the organization to schedule an initial site visit.
  • If an organization is eligible for partnership based of the required documentation submitted and site visit, they must complete:  
    • Food Safety Training
    • Civil Rights Training
    • Agency Express Training
    • New Partner Agency Orientation 
  • Once an organization completes the required trainings and orientation, they will be given a partnership agreement that must be signed and returned to FBA. Once an organization returns the signed partnership agreement and pays the $250.00 annual membership fee, the organization is officially recognized as a partner agency and is eligible to access food from Foodbank of the Albemarle. 

Required Documents: If the online application is approved by FBA, an FBA staff member will reach out requesting the documents listed on the Application Check Sheet. See below for documents and templates available to your agency.

Link to: General Information Update Sheet FY23

Sample Budget (Excel)         Sample Budget (PDF)


Non-discrimination Statement – Example

Criteria for Board of Directors Composition

14-point checklist Religious Organization

Other Resources: 

Agency Eligibility and Expectations

So You Want to Start an Emergency Food Pantry


If you have any questions, please reach out to:

Pamela Rouson, Regional Agency Engagement Manager – Region A
252-335-435, ext. 108

Alveta Chamblee, Regional Agency Engagement Manager – Region C

Stay up-to-date!

Monthly Training Schedule Call Date

Agency Call: This is a safe space zoom meeting that we give all agency relation updates and for agencies to share any thoughts, concerns, or compliments.
2nd Tuesday of every month 12-1pm – Zoom
Agency Orientation: This is an in-person meeting located at our headquarters for all onboarding agencies and existing agencies that has a change in board, staff, or volunteers. This date and time also includes Retail Donation Training and Oasis Training. We normally set the last hour or so of the orientation to perform Oasis Training. 2nd Thursday of each month 9am-11am – In person
Oasis TAG: Offering Oasis Tech Assistance matters for all existing Oasis users. Please contact Jenny Thompson to confirm: (252) 333-8169 Weekly as needed – Teams


Click Here to Access Pre-Recorded Monthly Agency Calls



  • TEFAP Application – Mobile Distributions-Updated October 1, 2020
  • Regulations require participants to complete and sign the TEFAP application to confirm eligibility and to receive TEFAP foods. Until further notice, TEFAP agencies/pantries will be allowed to assign a representative to complete the TEFAP applications and sign for participants when they come to pick up TEFAP packages.
  • It is also recommended that if and when possible to allow mobile drive through distributions, where participants can stay in their vehicles. An agency representative will be allowed to complete the application process with the participant one on one and the packages be brought out to the participants vehicle.
  • Encourage participants that are high risk to utilize a proxy to pick up their TEFAP package.


2019 CSFP – Agency Day Presentation
2019 Quality Agencies – Agency Day Presentation
2019 – Reports and TEFAP – Agency Day Presentation
2019 – Civil-Rights-Agency-Training – Agency Day Presentation





Food Bank Data:

2022 By the Numbers

Good & Cheap: Eat Well on $4/Day PDF
Where to buy Good & Cheap: Eat Well on $4/Day
Navigate to RESOURCES Page for more information!

Delivery Fee:

Many of our partner agencies receive their monthly food orders via the Rural Delivery Program. Over the past few years, the delivery fee per pound of food has been set at $0.05/lb. Due to the COVID19 pandemic FBA adjusted delivery fees in order to serve as many clients as possible. Currently delivery fees are placed at $0.04/lb for all product except produce, which is free.

Item Delivery Fee
Back packs $.04/lb + 2% tax charge
Produce Free
Salvage/regular food $.04/lb


If you have any questions, please reach out to Cecily Wyatt at x104 or


TEFAP-3-Eligibility-Spanish-Form-FY2019 or PDF
TEFAP 3 Eligibility Form – Spanish – FY2019 or PDF

How to fill out the TEFAP Eligibility form

Retail Donation Standards

Click the link below to view a PDF of the Retail Donation Standards sheet. These documents have critical information on food safety of products donated through the retail store donation program.
Store Donation Standards

Partner Agency List By County

Agency Listing, by counties, of all our partner agencies. Access it here.

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TEFAP Agencies

Mobile Food Pantries